Terms & Conditions

Terms and Conditions

Effective Date: October 21, 2025
Company: One With Digital LLC (“One With Digital,” “we,” “our,” or “us”)
Location: Kent County, Michigan
Website: www.onewithdigital.com

By accessing our website or engaging our services, you (“Client,” “you,” or “your”) agree to the following Terms and Conditions. Please read them carefully before using our website or entering into a service agreement.


1. Website Use

The One With Digital website is intended to provide information about our digital marketing, web design, and related services. By using this site, you agree not to:

  • Engage in any activity that disrupts or interferes with website operations.

  • Copy, distribute, or reuse any materials, images, or code without written permission.

All content, including text, images, graphics, and layout, is the intellectual property of One With Digital and protected under copyright law.
We may use cookies and analytics tools (such as Google Analytics) to improve site performance. By using our website, you consent to this use.


2. Services

One With Digital provides professional digital marketing services including (but not limited to):

  • Website Design & Development

  • Search Engine Optimization (SEO) & Local SEO

  • Digital Marketing Strategy

  • Email Marketing

  • Social Media Management

  • Paid Advertising (Google Ads, Facebook Ads, etc.)

The specific scope, deliverables, and timelines for any project will be defined in the applicable proposal or agreement.


3. Payments and Fees

All projects are billed on a fixed-fee or monthly retainer basis, as outlined in your proposal.

  • A 50% deposit is typically required before project initiation.

  • Remaining balances are due upon completion or as otherwise agreed.

  • A $35 late payment fee applies to overdue invoices.

  • A $50 fee applies to returned checks.

  • Out-of-scope work is billed at $125/hour, tracked in 15-minute increments.

Work on unapproved revisions, additional requests, or new project components will not begin without written authorization.


4. Ownership and Licensing

Upon full payment, the Client owns the final deliverables (e.g., website design, code, and content) produced by One With Digital.
However:

  • Stock images, fonts, and design assets licensed through Canva Pro or other third-party platforms are subject to their respective license terms.

  • Clients may not reuse or resell these assets outside the scope of their original project.

  • If One With Digital pays for third-party plugin or software renewals as part of ongoing services, these payments will cease if the Client terminates services.


5. Revisions and Scope Changes

Each project includes 2–3 rounds of revisions. Additional revisions or changes outside the agreed-upon scope will incur additional costs and may affect timelines.
All new work requires prior written approval.


6. Cancellation and Refunds

One With Digital is committed to client satisfaction. If at any point you are not satisfied with our services, we will make every reasonable effort to address your concerns.
If the issue cannot be resolved, a pro-rata refund will be issued for any unused portion of the contract period.

Cancellations must be submitted in writing. All work completed up to the date of cancellation will be billed and is non-refundable.


7. Client Responsibilities

To ensure timely project completion, clients agree to:

  • Provide required content, materials, and feedback promptly.

  • Maintain regular communication throughout the project.

Delays in providing information or approvals may result in adjusted delivery timelines.


8. Confidentiality

Both parties agree to maintain confidentiality regarding proprietary information, including business data, client lists, and marketing strategies.
This obligation remains in effect after the completion or termination of services.


9. Limitation of Liability

One With Digital’s total liability for any claim related to services provided shall not exceed the total fees paid by the Client for the specific project.

We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business interruption.
No guarantees are made regarding specific SEO rankings, website traffic increases, or advertising performance outcomes.


10. Software and Third-Party Licensing

All third-party tools, software, and assets used in our projects (e.g., Canva Pro, WordPress plugins, Google services) are governed by their respective licensing agreements.
Clients are responsible for maintaining renewals and compliance after the end of the project or service term.


11. Maintenance and Support

Unless otherwise stated in a signed agreement, One With Digital is not responsible for hosting, security, or software updates after project delivery.
Ongoing maintenance plans are available and recommended to ensure optimal performance and security.


12. Termination of Services

One With Digital reserves the right to suspend or terminate services for non-payment, breach of terms, or unethical conduct.
Upon termination, all outstanding invoices must be paid in full before transfer of project files or assets.


13. Governing Law

These Terms and Conditions shall be governed by and construed under the laws of the State of Michigan.
Any disputes will be resolved exclusively in the courts of Kent County, Michigan.


14. Acceptance of Terms

By using our website, signing a proposal, or engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.