Privacy Policy

Privacy Policy

Effective Date: October 26, 2026
Company: One With Digital LLC (“One With Digital,” “we,” “our,” or “us”)
Location: Kent County, Michigan
Website: www.onewithdigital.com

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, engage with our marketing materials, or use our services.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

When you fill out a contact form or client request form, request a proposal, schedule a consultation, subscribe to our newsletter, or communicate with us by email or phone, we may collect:

  • Name
  • Email address
  • Company name
  • Phone number
  • Business website, marketing goals, or project details you provide voluntarily

b. Business & Account Data (Clients and Prospects)

When providing services or evaluating prospective business relationships, we may also process publicly available business information (such as company websites and public business listings) as well as client-authorized business metrics, website analytics, advertising performance, customer relationship management (CRM) records, and business accounting or financial key performance indicators (KPIs).

c. Automatically Collected Information

When you visit our website, we may collect certain technical data automatically through cookies and analytics tools, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on site
  • Referral source (e.g., Google, social media, email link)

We use this information to improve our website experience and measure the performance of our marketing campaigns.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries, evaluate prospective projects, and provide requested services
  • Deliver project updates, reporting dashboards, and ongoing support
  • Send marketing communications, follow-ups, and educational resources (with your consent or as permitted for business-to-business communications)
  • Utilize artificial intelligence (“AI”), machine learning, and workflow automation tools to assist in research, content creation, analytics and KPI reporting, inbox and lead triage, website optimization, and client support, subject to the safeguards in Section 5 below
  • Improve our website, marketing strategies, and client experience
  • Comply with legal and contractual obligations

We do not sell, rent, or trade your personal information with third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic using Google Analytics and search performance tools
  • Measure engagement with our content and marketing campaigns
  • Enhance functionality and user experience

You may adjust your browser settings to block cookies, but some site features may not function as intended.

4. Sharing of Information & Third-Party Processors

We only share information when necessary to:

  • Fulfill contracted services and operate our business using reputable third-party platforms (such as website hosting, analytics, advertising networks, email/CRM platforms, social media scheduling tools, design platforms, accounting/dashboard integrations, and cloud/AI service providers)
  • Comply with legal requirements or court orders
  • Protect the rights, security, and property of One With Digital or our clients

Third-party service providers process data under their own respective privacy policies and security terms and are authorized to use data only as needed to provide services to us or our clients.

5. Artificial Intelligence (AI) & Automated Processing

One With Digital uses third-party artificial intelligence, machine learning, and workflow automation platforms (“AI Tools”) to support internal operations, B2B prospect research, website and SEO audits, content drafting, social media and email scheduling, lead and inbox triage, analytics/KPI dashboard aggregation, and website maintenance monitoring. When handling data in connection with AI Tools, we apply the following safeguards:

a. No Sale of Data & Model Training Safeguards

We do not sell personal or client data to third-party AI providers. Where supported by our commercial AI and software vendors, we configure our accounts and API connections so that non-public client and visitor data is not used to train public foundational AI models.

b. Sensitive Data Restrictions & Credential Security

Our policy prohibits intentionally entering sensitive personal information—such as Social Security numbers, government-issued identification numbers, raw payment card numbers (PCI), personal bank account numbers, or Protected Health Information (HIPAA/PHI)—into plain-text generative AI prompts. Please do not submit sensitive personal, medical, or payment card information through our website forms or standard email channels. Authorized client logins and platform credentials are managed through encrypted credential vaults, OAuth tokens, and scoped service accounts solely to perform contracted work.

c. Guardrails, Oversight & Automated Workflows

We use AI Tools and automation governed by brand rules, fact-checking guardrails, and pre-approved parameters. While certain recurring workflows (such as scheduled social media posts, email nurture sequences, analytics rollups, inbox triage, and server/plugin maintenance checks) run automatically within those guardrails, we do not use automated decision-making to make legal, credit, employment, or similarly significant decisions about individuals. Any interactive calculators or educational resources on properties operated by One With Digital provide general educational information only and do not constitute personalized financial, tax, credit, medical, or legal advice.

d. Your AI Processing Choices

Clients and website visitors may request that their identifiable personal information not be processed through third-party generative AI tools by contacting us at info@onewithdigital.com.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide our services and maintain client accounts
  • Fulfill legal, tax, or accounting obligations
  • Maintain historical business and communication records

When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data
  • Request correction or deletion of inaccurate information
  • Withdraw consent for marketing communications
  • Opt out of cookies or analytics tracking

We do not knowingly collect personal information from children under the age of 13. To exercise your privacy rights, please contact us at info@onewithdigital.com.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no online, cloud, or AI system is 100% secure, and you provide information at your own risk.

9. Links to Other Websites

Our website may contain links to third-party websites (e.g., Google, Facebook, LinkedIn, YouTube). We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of those external sites.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The “Effective Date” at the top will indicate the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

One With Digital LLC
Kent County, Michigan
(517) 861-1067
info@onewithdigital.com